Certification Exam: Technical Compliance Check
Before taking your certification exam, it is mandatory to verify your computer's hardware settings (browser version, internet speed, Chrome extension installation) and your environment (such as an uncluttered desktop).
Important Note: E-mail addresses containing aliases will not be accepted by the application (ProctorExam) when you log in for your exam. For example, e-mail addresses containing a "+" must have this character removed (this will not impact FUN). The application does not accept "+" in e-mail addresses.
Example: An email address with an alias might look like: compte.test.fun+yes01@mail.com
. Please ensure that you use an email address without any aliases.
Supported Operating Systems
- Windows: Version 7 and above
- Mac: OS 9 and above
- Linux: Most distributions are supported.
- Mobile Phones: Not accepted.
- Tablets: Use of tablets is not recommended for online exams due to potential issues. If you choose to use a tablet, it is at your own risk, and FUN may not be able to assist with any problems that arise. We strongly recommend using a computer instead.
Supported Internet Browser
- Browser Requirement: ProctorExam requires a recent version of Google Chrome or a Chromium-based browser. It is not compatible with Firefox.
- Ensure that Chrome is installed and up to date on your computer. If you need to install Chrome, do so before the exam, and ensure you have the necessary permissions to complete the installation. If not, ask your computer administrator for assistance.
Installing ProctorExam Chrome Extension
The exam takes place entirely through your web browser. No additional applications are required, but you must install the ProctorExam Chrome extension to enable screen sharing.
To install the extension, click the following link: [ProctorExam Screen Sharing].
Internet Speed Requirements
A stable internet connection is essential. Please test your connection before starting the exam.
- Minimum Speed: 1 Mbit/s upload, 0.5 Mbit/s download
- Recommended Speed: 1.5 Mbit/s upload, 1.5 Mbit/s download
- Internet Connection: A wired connection is required. Using Wi-Fi or sharing a mobile phone connection is not supported. If you decide to use a Wi-Fi connection or a mobile hotspot despite this guidance, FUN disclaims responsibility for any issues that arise, and no claims or reimbursement requests (except those within the legal withdrawal period) will be accepted.
Please Note: All exams require these checks. We recommend taking a screenshot that shows your internet speed meeting the minimum requirements.
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