Depending on the type of request, you have three help channels:
1. Frequently asked questions (click here)
2. The teaching team via the course forum
if your question is about:
- educational issues
- feedback on the course content (mistakes, inaccessible resource, reversal in the answers to a quiz, etc.)
- exercise submissions and evaluation (grade error, grade not taken into account, badge not received).
3. Technical support for the platform you are currently viewing
- connection difficulties
- questions about the MOOC catalog
- institutional contacts
- etc.
Updated